Last Updated: [06-June-2026]
At VB Peptides, we understand that researchers rely on timely access to quality materials. This Shipping, Refund, and Returns Policy explains how orders are processed, shipped, and handled after purchase.
By placing an order through our website, you agree to the terms outlined below.
Shipping Policy
VB Peptides currently ships within the United States only. We do not currently offer international shipping.
Order Processing
Orders are generally processed within 1 to 3 business days after payment has been successfully received and verified.
Orders placed on weekends, holidays, or outside normal business hours will be processed on the next available business day.
While we strive to process orders promptly, processing times may vary due to:
- High order volumes
- Product availability
- Inventory verification
- Weather-related disruptions
- Carrier delays
- Operational circumstances outside our control
Processing times should not be interpreted as guaranteed shipping or delivery dates.
Order Verification
To protect customers and maintain secure transactions, certain orders may require additional verification before shipment.
VB Peptides reserves the right to delay, hold, or cancel orders when additional verification is necessary.
Examples may include:
- Billing discrepancies
- Incomplete customer information
- Suspected fraudulent activity
- Unusual order patterns
If additional information is required, our team may contact the customer before processing the order.
Shipping Carriers
VB Peptides may utilize one or more shipping carriers depending on destination, package size, service availability, and operational requirements.
Carrier selection is determined by VB Peptides and may change without notice.
Tracking Information
Once an order has been shipped, customers will receive shipment confirmation and tracking information when available.
Tracking updates are managed by the shipping carrier and may not immediately appear after shipment.
Customers are responsible for monitoring shipment progress through the carrier’s tracking system.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
VB Peptides is not responsible for:
- Incorrect addresses
- Incomplete addresses
- Undeliverable addresses
- Failed delivery attempts caused by customer error
Additional shipping fees resulting from address errors may be the responsibility of the customer.
Delivery Timeframes
Estimated delivery times are provided for convenience only.
VB Peptides does not guarantee specific delivery dates and cannot be held responsible for delays caused by:
- Weather conditions
- Carrier service interruptions
- Natural disasters
- Transportation disruptions
- High shipping volume periods
- Events beyond our reasonable control
Lost Packages
If a package appears lost during transit, customers should contact both the shipping carrier and VB Peptides. We will make reasonable efforts to assist in locating the shipment. Lost package investigations are subject to carrier procedures and timelines.
Delivered Packages
Once a shipment is marked as delivered by the carrier, responsibility for the package transfers to the customer.
VB Peptides is not responsible for packages that are:
- Stolen after delivery
- Lost after delivery
- Delivered to a location specified by the customer
- Mishandled after delivery
Customers are encouraged to ship orders to secure delivery locations whenever possible.